Delete your account.

You can start deletion inside Kodu without contacting support.

1. Export any records and originals you want to keep.
2. Open Settings → Account → Delete account.
3. Read the warning and confirm. A linked account may require a recent sign-in.
4. Keep the app online. If interrupted, reopen it and finish deletion. Do not assume cloud deletion has completed before the app confirms it.

What happens

Owner: the family workspace and shared records are removed. Caregivers lose access when their devices check it; an offline copy may temporarily remain. Ownership is not transferred.

Caregiver: your account and personal data are removed; shared family records remain with their owner, including relevant authorship history.

Personal workspace: local app records and archives are cleared, and the associated technical or linked account is deleted where present.

Private cloud-file cleanup is asynchronous and may require retries. Exported files, copies you sent to others and payment-provider records are not erased by this action. See the Privacy Policy for provider retention.

Cancel a subscription separately

Account deletion does not cancel Apple billing. Manage Apple subscriptions. Cancellation is not a condition of deleting your account.

Cannot access the app?

Write to support@koducare.app for an account or data deletion request. Tell us which account the request concerns; do not send a password or a verification code. We may need to verify that the account belongs to you.